Are you an AirBnB or booking host?
Hand out keys with just one click

All of your guests deserve a warm welcome, and easy access to their booked apartment.

You can set digital keys individually in advance in Phonein app, and insert them as a link in the confirmation e-mail or SMS.

Passenger in an airport lounge waiting for flight
Jared Avatar

Jared – Guest

Hey! I’m at the airport.
The estimated arrival is at 6 pm.

Flight delayed
Jared Avatar

Jared – Guest

Hey! It’s Jared again. Sorry but my flight was delayed. I don’t know my exact time of arrival. Can you give me the keys when I arrive?

AirBnB host
Chris Avatar

Host – Chris

Hi Jared! It’s alright. You can enter the apartment whenever you arrive. Just open the Phonein link in the e-mail I’ve sent you before. Your digital key works from 4 pm today. Safe flight!

PhoneIn App
Jared Avatar


Hey Chris! I just wanted to say thanks. I got in. Maybe I will stay a few days longer, can you arrange my booking dates and key pls?

Review by Jared

I enjoyed my stay. The apartment looks cool and Chris/the host was also helpful and flexible.

Review Stars


Can people use Phonein if they don’t have the app downloaded?

Yes! A key shared from Phonein does not need the application to be activated. The app is only needed by the owner to speak through the intercom and create and share keys.

How do I know when my guests have entered the building?

When a guests uses a key to enter the building the owner will get a push notification telling them which key was used.

Can I set keys for weeks in advance?

Absolutely, the keys can be configured with a start date and an end date. Using these settings you can feel safe creating a key weeks or months ahead of time. These dates can always be changed later as well.

Can I change the settings of a key after I shared it with my guests?

Yes! You can modify or revoke a key at any time.

Is Phonein safe?

Because Phonein sends you notifications when a key is used, and because keys expire just when you want (after a certain amount of time, or number of uses), a shared Phonein key is MORE SAFE than sharing a physical key or sharing a code! So is it safe?? We sure think so!

I have multiple rental units that I would like to manage with Phonein. Can I add multiple devices to one account? Can I then add my assistant to that account so he/she can control them all?

Yes, you can add multiple Phonein devices to one account. By doing this, when you add others to your account, they will also be able to use and manage all the devices. When you share a key from a specific device, however, that key is only valid for that device.

What happens if the electricity goes out in the building? Can they still enter with Phonein?

If the power goes out in your apartment, some of PhoneIn’s features will likely stop working. This is because the wifi is needed to see if a key has been activated, or to forward the intercom call to your mobile phone. However, because the Phonein has a battery installed, it will still ring and function locally as your old intercom phone did. If the power to the whole building is out, this often affects the intercom system entirely, in which case Phonein won’t be useful until the power comes back. When the power returns the device will automatically reconnect to everything needed.

Get your smart doorman here